Contact Us

We’d love to hear from you. Whether you have a question about our products, need support with your order, or simply want to share feedback, our team is here to help.

How to Reach Us

  • Email: info@getpocketbook.au

  • Response time: We aim to reply to all enquiries within 1–2 business days.

What We Can Help With

  • Product information and recommendations

  • Order and shipping enquiries

  • Technical support and troubleshooting

  • Warranty and returns

  • Feedback and suggestions

  • Branding, marketing, or collaboration opportunities

Local Support

All enquiries are handled by our Australia-based team, so you can count on timely and local support.

A person holding a ceramic mug and a spoon in a room with textured dark walls and plants, with a PocketBook InkPad Colour 3 on a wooden table.